Top 10 Most Common Query

How Do I Use Tree Crown?

To Find Out More On How To Use Tree Crown, Simply Click On Tree Crown.  

 

Am I Able To Pre-Order Products Which Your Store Does Not Hold?

We Take Pride In Ourselves To Be Able To Source Plenty Of Products In Our Stocks, Please Rest Assure That It Is Always Worth Enquiring Us About The Issue Via info@treestore.io 

 

Payments Options That You Offer In Your Website?

We Accept A range Of Payments Which Includes:

• American Express

• Apple Pay

• Google Pay

• MasterCard

• Paypal

• Shop Pay

• Visa

Are Product Prices Listed In Your Website Inclusive Of GST?

Our Product Prices Are Displayed Before GST.

 

Are Returns Accepted In Your Policy?

We Offer Return Policy But In Exclusive Of Personal Protective Equipment (PPE)

Please Ensure To Refer To Our Company Return Policy For More Information By Simply Clicking on Return Policy.

How Am I Able To Track My Order?

In Order To Track Your Order Please Refer To Our Company Policy Clause 2.1 Of Courier And Delivery Policy.

Am I Able To Cancel My Order?

Revocation Of Your Order Made Is On A Case-By-Case Basis. Please Refer To Revocation Policy For Our Website

Is Your Currency Exchange Rate Up-To-Date?

Our Currency Exchange Rate Makes Use Of The Plugin From Shopify App Store Which Showcase The Live Currency Exchange Rate Which Is Updated 2 Times A Day. View More Information Of The Plugin We Use From Here.

How Regular Do You Update Your Listed Price For All Of Your Products?

We Update Our Prices Every 3 Months To Keep It Up-To-Date For You.

How Do I Know If I Will Receive The Product I Bought From You?

We Pride Ourselves To Ensure That We Provide The Best Customer Experience With Us And In Order To Ensure That You Have A Peace Of Mind During Your Time Here With Us, We Provide Money Back Guarantee As Well. For More Information On Money Back Guarantee, You Can Check It Out At Money Back Guarantee.