Updated On 25th April 2020

1  Consumer’s Revocation Rights

Whereby A Consumer Represent Every Natural Person Who Enters Into A Legal Transaction For A Purpose That Is Primarily Outside His/Her Trade, Business Or Profession.

1.1  Notice Concerning Revocation

Without Specifying Or Providing Any Reasons, Within 14 Days You Have The Right To Revoke This Contract.

1.1.1  Revocation Period/ Deadline:

- 14 Days Beginning On The Date Which You Or A Third Party Nominated By You That Is Not The Carrier/Shipper, Has/ Had Taken Possession Of The Goods/ Product.

1.2  Revocation Rights

To Exert Your Revocation Rights, You Need To Inform, Notify Or Report To Us

Mailing Address

Singpost Box 880236

Singapore, 919191

Contact Information

Customer Service can be contacted via:

Email: info@treestore.io


Of Your Choice/ Decision To Revoke The Contract By Means Of A Clear Declaration Via A Mail, A Letter Or Fax.

Notification Of Exercising Revocation Rights Prior To The Expiry Of The Revocation Period/Deadline, Revocation Period/ Deadline Is Regarded as Met


2 Aftermath Of Revocation

Once Contract Is Revoked By You,We Will Promptly Refund You All, Subjected That There Is No Other Encumbrance, The Payment We Have Received From You. This Includes Delivery Cost With The Exception Of Extra Costing That Result From The Fact That You Opt For A Different Delivery Method From The Standard Low-Cost Delivery Method Offered By Us.

*Refund Of Payment Will Be No Later Than 14 Days Following The Date Which We Have Received The Revoke Notification From You.

Refund Of Payment Will Be Returned/ Transferred Back To The Same Form Of Payment You Have Used For The Original Transaction To Purchase Our Product, Unless Expressly Agreed Otherwise With You. In No Event Will You Be Charged Fees For The Refund.

Refusal Of Refund May Be Made By Us Until The Goods Have Been Returned To Us Or There Is Substantial Proof That You Have Sent The Goods Back To Us, Whichever Is Earlier.

Goods Are To Be Returned Promptly Back To Us No Later Than 14 Days From The Date You Notify Us About The Revocation Of The Contract. You Are Solely Responsible To Bear The Return Delivery/ Shipment Cost Of The Goods. Likewise, You Are Solely Responsible for Any Loss In Value Of The Goods Only If Such Loss In Value Is Attributable To You Having Handled The Goods In A Manner Not Necessary To Verify Their Characteristic, Features And Functioning.


3  Revocation Form

To Apply For Revocation Of Contract, Revocation Form Can Be Found By Clicking On Revocation Form. Once Revocation Form Have Been Completed, You Can E-mail The Revocation Form Back To Us Through info@treestore.io 

4  Revision Of Revocation Policy

Ensure That You Are Kept To Date On Our Revocation Policy As We May Amend And Revise Our Revocation Policy From Time To Time To Kept Up To Date With The Market Affecting Our Business.


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