Updated On 22nd July 2021
Treestore Will Allow, Accept and Enable The Return Of Product For Exchange. Provided If Our Products/ Items are In Pristine Condition.
Return Product Items Must Be:
- New / Unopened
- Free Of Damage
- Labels Still Attached
- Unused Condition
Other Criteria Includes:
- Non-Personal Protective Equipment (PPE)
- Product Are Found To Possess Defect
- Manufacturing Defects
- Personalized Products
- Personal Protective Equipment
- Made To Order
- Clearance Product/ Items
- Gift Cards
Return Product Requirements For Local/Overseas Customer:
- Fulfill All The Return Product Requirements Stated In The Policy
Steps to Return Product/ Items For Local/Overseas Customer:
- Complete the Return Form With Your Order Detail And Product Picture As Soon As Possible
- E-mail The Completed Return Form To email@example.com
- Once Return Form Is Approved, Proceed To Return Your Product/ Item To:
Block 115A, Commonwealth Drive #03-25 Singapore 149596
- Delivery/ Shipping Fee Is Not Covered By Us, You Will Be Responsible For The Delivery/ Shipping Fee
- Exchange Of Returned Product/ Items Will Be Done Once Product/ Item Arrived All Within 14 Days Of Purchased.
Revision Of Return Policy And Form:
- From Time To Time We Will Revise Our Return Policy. Please Ensure That You Are Kept Up To Date On Or Return Policy.
- No Orders May Be Cancelled Or Modified Without The Prior Written Consent To Treestore
- Consumers Are Required To Submit An Email: firstname.lastname@example.org To Notify Our Customer Service Agent On The Cancellation Of Your Purchase.
- ALL Cancellation Must Be Approved By Treestore
- Refunds Will Be Made Once We Accept The Cancellation Order.
- Treestore Will Not Accept Any Cancellation Order Request Once Order Has Been Executed And Dispatched Out Of The Warehouse.